Parking
Parking near the theatre is limited. Give yourself extra time before your event to find parking. There is a small parkade under the ANNEX with no elevator access. There is parking in the neighbourhood, at meters, and public parking lots. Metropolitan Towers at 930 Seymour Street is one option (the elevator closes at 10:30pm) or an open air parking lot at 848 Seymour Street access via Seymour.There is an elevator from the street entrance to the Main and Gallery Levels of the theatre.
Seating
Wheelchair seating is available on the Main Level at row 1.Due to the small size of the venue most shows are sold as general admittance without reserved seating. Should you need accessible seating please speak to staff member on the Main Level after arriving.
Some shows at the ANNEX will have cabaret style seating on the Main Level with or without the bleacher and Gallery seating (balcony).
The bleacher seating – rows 2 to 10 is accessed by stairs, in the Gallery seating there are no stairs.
Best leg room is in the Gallery.
Washrooms
There is one wheelchair stall in each of the men’s and women’s washroom on the Main Level.
Elevator
There is an elevator from street level and between the two floors.
Oxygen Tanks
If you wish to bring an oxygen tank with you, for your safety and comfort we ask that you choose seats in the Gallery (balcony) section. For cabaret style events with table seating, you can sit anywhere that is convenient.
Hearing Assistance
A Listen Technologies Wi-Fi*/RF Advanced System can be made available at the ANNEX, please request in advance by emailing VCTAudienceServices@vancouver.ca Currently the LR-4200 receiver can be connected to a Universal Ear Speaker or headphones (with 1/8” / 3.5mm Aux connector) or to a neck loop lanyard for use with T-Coil hearing aids.*Please note: The WI-FI component is not currently available, but will be available for use at a future date.
Please go the bar upon arrival to pick up your reserved hearing assist unit. These units are free to borrow – with the deposit of ID or a major credit card (that will be returned when you return the unit.)
Patrons may opt to use their own headphones (1/8” / 3.5mm Aux connector)
Patrons wanting to use either a VCT headset or neck-loop and receiver (for T-Coil equipped personal hearing aids, or cochlear implants) should request these in advance by emailing VCTAudienceServices@vancouver.ca
Certified Guide and Service Dogs
Certified guide and service dogs are allowed into VCT venues. British Columbia’s Guide Dog and Service Dog Act and regulation govern how guide and service dogs and their handlers are certified. Certification increases public safety, raises training standards and improves public access for dog and handler teams. Emotional Support Animals (not certified) are currently not allowed in VCT venues. Contact Audience Services for more assistance VCTAudienceServices@vancouver.ca
